civil services / fair telephone rates / unemployment insurance / service delivery infrastructure / public services / public finance / neutral and satisfactory services / public service delivery infrastructure / proper infrastructure / /
Organization
citizens’centered Civil Service / Public Administration / Information Society / Administration of the Republic / Macedonian Civil Service / Agency of Administration / Civil Service in Macedonia / United Nations / Ethical and Professional Public Service / Civil Servants Agency / World Bank Washington / DC / SERVICE OF MACEDONIA / European Union / Resources Agency for Administration of the Republic of Macedonia / Administration of Macedonia / European Foundation for the Improvement of Living and Working Conditions / Ethics and Public Administration / /
Person
Wayne A. R. Leys / Donald C. Menzel / H. George Frederickson / Amber Levanon Seligson / Laurie Choi / /
what role for the code of ethics? Skopje, January 2013 www.zipinstitute.mk PAPER 1: QUALITY OF PUBLIC SERVICE DELIVERY IN THE CIVIL